jillss Privacy Policy

1. Overview

This Privacy Policy ("Policy") describes how jillss ("we," "us," or "our") collects, uses, stores, shares, and protects the personal information of users ("you," "Player," or "User") who access or use the jillss platform, website, and related services (collectively, the "Services").

jillss is committed to protecting the privacy and personal data of all players, particularly those based in the Philippines. This Policy is drafted in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, as enforced by the National Privacy Commission (NPC).

By registering an account or using the jillss platform in any way, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, please discontinue use of the jillss Services immediately.

This Policy should be read alongside our Terms & Conditions and Responsible Gaming Policy, which together govern your relationship with jillss.

2. Data We Collect

jillss collects personal data that is necessary to provide our Services, comply with legal and regulatory obligations, and maintain the security and integrity of the platform. The categories of personal data we collect include:

2.1 Identity & Contact Data

• Full legal name as it appears on a government-issued ID
• Date of birth (for age verification — players must be 21 years or older)
• Residential address (including city, province, and postal code)
• Email address and mobile phone number
• Government-issued identification numbers (e.g., PhilSys ID, passport, driver's license)

2.2 Financial Data

• GCash or PayMaya mobile wallet account details
• Bank account information (BPI, BDO, Metrobank, or other linked banks)
• Transaction history, including deposits, withdrawals, and bet records
• Source of funds documentation where required by PAGCOR or AML regulations

2.3 Technical & Usage Data

• IP address and approximate geographic location
• Device type, operating system, and browser information
• Session duration, pages visited, and features used on the jillss platform
• Login timestamps and access logs
• Game history, wagering patterns, and platform activity

2.4 Communications Data

• Records of communications with jillss customer support
• Feedback, complaints, and survey responses submitted to jillss
• Marketing preferences and communication opt-in/opt-out records

3. How We Collect Data

jillss collects personal data through the following means:

• Direct collection: Information you provide when registering your jillss account, completing KYC verification, making deposits or withdrawals, or contacting customer support.
• Automated collection: Technical data collected automatically when you access the jillss platform, including through cookies, web beacons, and server logs.
• Third-party sources: Identity verification data from KYC service providers; fraud prevention data from security partners; payment data from GCash, PayMaya, and banking partners.
• Regulatory sources: Information shared with jillss by PAGCOR or other regulatory bodies in connection with compliance obligations.

4. Purpose of Processing

jillss processes your personal data for the following purposes:

Purpose	Data Used
Account registration and management	Identity, contact, and login data
Age and identity verification (KYC)	Identity data, government ID documents
Processing deposits and withdrawals	Financial data, identity data
Anti-money laundering (AML) compliance	Financial data, transaction history
Fraud prevention and platform security	Technical data, usage data, identity data
Customer support and dispute resolution	Communications data, account data
Responsible gaming monitoring	Usage data, wagering patterns
Marketing communications (with consent)	Contact data, marketing preferences
Regulatory reporting to PAGCOR	Identity data, financial data, game records
Platform improvement and analytics	Technical data, usage data (anonymized)

5. Legal Basis for Processing

jillss processes your personal data on the following legal bases under the Data Privacy Act of 2012:

• Contractual necessity: Processing required to fulfill our obligations under the Terms & Conditions you agreed to upon registration, including account management, payment processing, and game provision.
• Legal obligation: Processing required to comply with PAGCOR regulations, Anti-Money Laundering Act (AMLA) requirements, and other applicable Philippine laws.
• Legitimate interests: Processing for fraud prevention, platform security, and responsible gaming monitoring, where such interests are not overridden by your data protection rights.
• Consent: Processing for marketing communications and non-essential cookies, where you have provided explicit, informed consent. You may withdraw consent at any time.

6. Data Sharing

jillss does not sell, rent, or trade your personal data to third parties for commercial purposes. We may share your data only in the following limited circumstances:

6.1 Service Providers

We engage trusted third-party service providers who process data on our behalf under strict data processing agreements. These include KYC and identity verification providers, payment processors (GCash, PayMaya, BPI, BDO, Metrobank), fraud detection services, cloud hosting providers, and customer support platforms. All such providers are contractually bound to process your data only as instructed by jillss and to maintain appropriate security standards.

6.2 Regulatory and Legal Disclosure

jillss may disclose your personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), law enforcement agencies, or courts of competent jurisdiction where required by law, court order, or regulatory directive. We will notify you of such disclosures where legally permitted to do so.

6.3 Business Transfers

In the event of a merger, acquisition, or sale of all or part of jillss's business, your personal data may be transferred to the acquiring entity, subject to the same privacy protections described in this Policy. You will be notified of any such transfer and any material changes to how your data is processed.

7. Data Retention

jillss retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law and regulation. The following general retention periods apply:

• Account data: Retained for the duration of your active account plus five (5) years following account closure, in accordance with PAGCOR and AMLA record-keeping requirements.
• Financial transaction records: Retained for a minimum of five (5) years from the date of each transaction, as required by the Anti-Money Laundering Act.
• KYC documents: Retained for five (5) years following account closure or the end of the business relationship.
• Customer support records: Retained for three (3) years from the date of the last interaction.
• Marketing data: Retained until you withdraw consent or opt out of marketing communications.

Upon expiry of the applicable retention period, jillss will securely delete or anonymize your personal data in accordance with our internal data disposal procedures.

8. Data Security

jillss implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:

• Transport Layer Security (TLS/SSL) encryption for all data transmitted between your device and the jillss platform;
• Encryption of sensitive data at rest, including financial information and identity documents;
• Role-based access controls limiting employee access to personal data on a strict need-to-know basis;
• Regular security audits, vulnerability assessments, and penetration testing of the jillss platform;
• Multi-factor authentication requirements for administrative access to systems holding personal data;
• Incident response procedures for detecting, reporting, and managing personal data breaches in accordance with NPC notification requirements.

While jillss takes all reasonable steps to protect your data, no electronic system is entirely immune to risk. You are responsible for maintaining the security of your own account credentials and for notifying jillss immediately if you suspect unauthorized access to your account.

9. Cookies & Tracking Technologies

jillss uses cookies and similar tracking technologies to operate and improve the platform, personalize your experience, and analyze usage patterns. The types of cookies we use include:

• Strictly necessary cookies: Essential for the platform to function, including session management and security tokens. These cannot be disabled.
• Functional cookies: Remember your preferences such as language settings and login state to improve your experience on jillss.
• Analytics cookies: Collect anonymized data about how players use the jillss platform, helping us identify areas for improvement. Used only with your consent.
• Marketing cookies: Used to deliver relevant promotional content about jillss. Used only with your explicit consent.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the jillss platform. For more information, refer to the cookie consent notice displayed when you first access the platform.

10. Your Data Rights

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by jillss:

• Right to be informed: The right to know what personal data jillss collects about you and how it is processed.
• Right of access: The right to request a copy of the personal data jillss holds about you.
• Right to rectification: The right to request correction of inaccurate or incomplete personal data.
• Right to erasure: The right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to legal retention obligations.
• Right to object: The right to object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.
• Right to data portability: The right to receive your personal data in a structured, commonly used format and to transmit it to another controller where technically feasible.
• Right to lodge a complaint: The right to file a complaint with the National Privacy Commission (NPC) if you believe your data rights have been violated.

To exercise any of these rights, please contact the jillss Data Protection Officer using the contact details provided in Section 13 of this Policy. jillss will respond to all verified data rights requests within thirty (30) days, as required by the Data Privacy Act.

11. Minors

The jillss platform is strictly intended for individuals who are 21 years of age or older, in accordance with PAGCOR regulations governing online gambling in the Philippines. jillss does not knowingly collect personal data from individuals under the age of 21.

If jillss becomes aware that personal data has been collected from a person under 21 years of age, the relevant account will be immediately suspended, all associated data will be deleted, and any deposits will be returned in accordance with applicable regulations. If you believe a minor has registered on the jillss platform, please contact us immediately at the details provided in Section 13.

12. Changes to This Policy

jillss reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or regulatory requirements. When material changes are made, we will notify registered players by email or through a prominent notice on the jillss platform at least fourteen (14) days before the changes take effect.

Your continued use of the jillss platform following the effective date of any updated Privacy Policy constitutes your acceptance of the revised terms. We encourage you to review this Policy periodically to stay informed about how jillss protects your personal data.

13. Contact & Data Protection Officer

jillss has appointed a Data Protection Officer (DPO) in accordance with the requirements of the Philippine Data Privacy Act of 2012. If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data, please contact our DPO:

Data Protection Officer — jillss
Email: [email protected]
General Support: [email protected]

jillss aims to acknowledge all privacy-related inquiries within five (5) business days and to resolve them within thirty (30) days. If you are not satisfied with our response, you have the right to escalate your complaint to the National Privacy Commission (NPC) of the Philippines.